Cascading Key Performance Indicator dan Perumusan Strategy Map berbasis Balanced Scorecard
نویسندگان
چکیده
منابع مشابه
Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard.
This study presents a structural evaluation methodology to link key performance indicators (KPIs) into a strategy map of the balanced scorecard (BSC) for banking institutions. Corresponding with the four BSC perspectives (finance, customer, internal business process, and learning and growth), the most important evaluation indicators of banking performance are synthesized from the relevant liter...
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the aim of this paper is to construct a strategy map for a manufacturing company. to do so,based on the four aspects of the balanced scordcard, key performance indicators(kpi) were selected by a committee of experts. then, the decision making trial and evaluation laboratory (dematel) method was used to determind the type and intensity of relationships between key performance indicators and focu...
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i n troduction: performance measurement is receiving increasing verification all over the world. nowadays in a lot of organizations, irrespective of their type or size, performance evaluation is the main concern and a key issue for top administrators. the purpose of this study is to organize suitable key performance indicators (kpis) for hospitals’ performance evaluation based on the balanced s...
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Some argue that managers cannot operate with multiple measurements of business-unit performance. While they recognize that aggregate financial measures (such as operating income, return on investment, and economic value added) are not perfect by themselves, they claim that financial measures at least are well understood and provide clear, unambiguous, and objective goals on which all organizati...
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least five related elements. The starting point is developing a mission that guides all subsequent efforts of the business. This leads to an analysis of the firm’s situation, and on to the formation of a competitive strategy. That strategy is subsequently implemented and— at least in theory—performance is monitored with an eye toward fine-tuning the strategy and/or its implementation. Of these ...
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ژورنال
عنوان ژورنال: Jurnal Sains dan Seni ITS
سال: 2019
ISSN: 2337-3520,2301-928X
DOI: 10.12962/j23373520.v8i1.42152